Current Openings
Customer Service Representative
To act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy
Job Details - Customer Service Representative
Job Description
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers
Education Required

+2/Bachelor's Degree in management, marketing or in a relevant field.

Job Specification
  • Must have own two wheeler & valid driving license.
  • Candidates with experience of direct selling are preferred.
  • Must be smart have good Communication Skill.
  • Local candidates are preferred.
Applications Viewed:9100
Job Summary
No. of Vacancy 5
Job Type Full Time
Career Level Entry Level
Experience 1-2 Year
Industry Marketing/Advertising/Customer Ser..
Location Kathmandu
Offered Salary Negotiable
Gender Both
Driving License Not Required
Recruiter Details a division of SOLID FUTURE HR Consulting is a one-stop-solution center to meet all HR requirements in areas of Executive Search, Permanent Recruitment, Manpower Outsourcing and other important issues related to HR like: Head Hunting, Executive Assessment, Culture Assessment, Estimating Employee Value, Creating Valuable Employee, Biz. Process Improvement, GAP Analysis, etc. Our Team consists of professionals who have very rich experience in providing the entire gamut of services in the different areas. The company has its Head Office at Kathmandu – 7, Mitrapark, Chabahil. Our company will be able to offer a more balanced quality service than many of its competitors.