Schedules employees for optimum store performance, including back up plans for peak hours, vacation, sick time, training, etc.

Ensures proper opening and closing of the retail location

Achieving goals by leading the team in inside sales, outside events and outbound marketing.

Drives success by ensuring employees follow the sales process.

Assists customers, handles customer escalations and promotes a positive customer experience.

Assists with the management of the approved store budget by monitoring adherence to customer fee and credit policies/practices.

Assists in the training of all retail staff of company sales procedures/policies, programs, promotions, incentives, etc.