- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Graduate
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Applying procedure:
- 1. For already registered user: Login to sabaikojobs.com with your user name and password.
- 2. For new users: Create a New Account.
- 3. Edit your profile (sections: Personal, Education, Other Information etc.).
- 4. Click the 'Apply Online' button on the page.
- 5. Check 'Jobs I've applied to' in the control panel of your profile to confirm your application status. If you have successfully applied, the job position and the organization name will be displayed in the list with the status of application sent.
Applications without disclosure of age and marks/percentage for each level of degree from SLC/equivalent onwards shall be disqualified.
All candidates are expected to be proficient in written/spoken English and Nepali and be computer literate with working knowledge of office applications. For the position(s) mentioned above, candidates are expected to have a smart personality, pleasant and cheerful nature with excellent interpersonal skill coupled with a desire to excel and having a positive attitude.
Only shortlisted candidates will be called for the further selection process(es). The organization reserve the right to reject any/all applications without assigning any reason whatsoever. Canvassing at any stage of the processes shall lead to automatic disqualification.
| No. of Vacancy | 11 |
|---|---|
| Job Type | Full Time |
| Career Level | Mid Level |
| Experience | --- |
| Industry | Sales/Marketing |
| Location | Inside/Outside Valley |
| Offered Salary | Negotiable |
| Gender | Both |
| Driving License | Not Required |
| Apply Before(Deadline) |
2019-Jun-18 Closed |
Varun Beverages (Nepal)Pvt. Ltd.the franchisee of PepsiCo. Int. for bottling and distribution of PepsiCo products in Nepal. We produce and distribute a wide range of CSDs, as well as a large selection of NCBs, including packaged drinking water. PepsiCo CSD brands produced and sold by us include Pepsi, Diet Pepsi, Seven-Up, Mirinda Orange, Mirinda Lemon, Mountain Dew, Seven-Up Nimbooz Masala Soda, Seven-Up Revive, Evervess Soda. PepsiCo NCB brands produced and sold by us include Tropicana Slice, Tropicana Frutz (Lychee, Apple and Mango), Seven-Up Nimbooz as well as packaged drinking water under the brand Aquafina. In addition, we have also been granted the franchise for Ole brand of PepsiCo products in Sri Lanka.